Office of the Public Advocate, Victoria, Australia

Promoting the human rights, interests and dignity of Victorians with a disability

Phone:1300 309 337

Privacy Policy

Office of the Public Advocate Website Privacy Statement

What is a Website Privacy Statement?
A Website Privacy Statement concerns your privacy when using our website.

Privacy policy
The Office of the Public Advocate also has a Privacy Policy (see below). The Privacy Policy governs how we keep your personal information private in the functions of the Office of the Public Advocate. 

 
Use and disclosure of personal information
You can access our website home page, browse our site and download documents without disclosing any personal information.

Feedback or email
Our website provides you with some email addresses so that you may contact people who may be able to help you. We may preserve the content of any feedback form or email that we receive using these email addresses. Any personal information contained in that message will only be used or disclosed in ways set out in our Privacy Policy or this Website Privacy Statement. We will not use that information to add you to a mailing list without your consent.
What electronic information do we collect when you visit out website?

Statistical information
The Office of the Public Advocate collects information about the website behaviour of visitors to the site for statistical purposes only. The information is collected via a program called LiveStats which is an Internet-based program supplied by BaseLocation through our developer Reactive The kinds of non-personal information collected includes:
• number of visits to our website each day
• what time of the day most people visit our site
• the top pages visited
• what publications on our site are downloaded.
LiveStats does not collect any personal information and there is no way that we can match the information we collect for statistical purposes with your personal information.

Cookies
This site does not use cookies. (A cookie is a block of data that is shared between a web server and a user's browser. Cookies give the server information about a user's identity, preferences or past behaviour.)

Clickstream data
This site does not collect clickstream data.

Web beacons
This site does not use web beacons.

When you leave our website…
This Website Privacy Statement does not extend beyond this website. When linking to other sites from this website, we recommend you read the privacy statement of that site to familiarise yourself with its privacy policy.

Contacting us about privacy
The Office of the Public Advocate
5th Floor, 436 Lonsdale Street
Melbourne Victoria 3000

Telephone:
Local call within Australia: 1300 309 337

Fax: (03) 9603 9501

Email: publicadvocate@justice.vic.gov.au


Our Privacy Policy

Modern information and communication technologies play a fundamental role in the activities of the Office of the Public Advocate, Victoria. Protecting your privacy and your personal information is an important aspect of the way we create, organise and implement our activities on-line and off-line.

Our privacy policy supports and endorses the state and national privacy regimes.

We will only collect personal information from you with your prior knowledge and consent. You can access our web site home page and browse our site without disclosing personal information. This site does not use cookies. (A cookie is a block of data that is shared between a web server and a user's browser. Cookies give the server information about a user's identity, preferences or past behaviour.)

We will only use personal information provided by you for the purposes for which it was collected. We will not disclose your personal information to a third party. We ensure that your personal information will not be disclosed to other state institutions and authorities except if this is required by law or other regulation.

We are implementing technology and security policies, rules and measures to protect the personal information that we have under our control from: unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. We will remove personal information from our system where it is no longer needed, (except where archiving is required).

Please note:
This privacy policy does not extend beyond this web site. When linking to other sites from this web site, we recommend that you read the privacy statement of that site to familiarise yourself with its privacy principles.