Terms of use

Terms and Conditions

The content of the Office of the Public Advocate's website is provided for information purposes only. No claim is made about the accuracy or authenticity of the content of the website. The Office of the Public Advocate does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided on this website or incorporated into it by reference.

The information on the Office of the Public Advocate's website is provided on the basis that all persons accessing the site undertake responsibility for assessing the relevance and accuracy of its content. The information contained in the Office of the Public Advocate's website is not to be displayed except in full screen format. No liability is accepted for any information or services that may appear in any other format. No responsibility is taken for any information or services that may appear on any linked websites.

Privacy Policy

Office of the Public Advocate Website Privacy Statement

What is a Website Privacy Statement?
A Website Privacy Statement concerns your privacy when using our website.

Privacy policy
The Office of the Public Advocate also has a Privacy Policy (see below). The Privacy Policy governs how we keep your personal information private in the functions of the Office of the Public Advocate.

Use and disclosure of personal information
You can access our website home page, browse our site and download documents without disclosing any personal information.

Feedback or email
Our website provides you with some email addresses so that you may contact people who may be able to help you. We may preserve the content of any feedback form or email that we receive using these email addresses. Any personal information contained in that message will only be used or disclosed in ways set out in our Privacy Policy or this Website Privacy Statement. We will not use that information to add you to a mailing list without your consent.
What electronic information do we collect when you visit out website?

Statistical information
The Office of the Public Advocate collects information about the website behaviour of visitors to the site for statistical purposes only. The information is collected via a program called LiveStats which is an Internet-based program supplied by BaseLocation through our developer Reactive The kinds of non-personal information collected includes:

• number of visits to our website each day
• what time of the day most people visit our site
• the top pages visited
• what publications on our site are downloaded.

LiveStats does not collect any personal information and there is no way that we can match the information we collect for statistical purposes with your personal information.

Cookies
This site does not use cookies. (A cookie is a block of data that is shared between a web server and a user's browser. Cookies give the server information about a user's identity, preferences or past behaviour.)

Clickstream data
This site does not collect clickstream data.

Web beacons
This site does not use web beacons.

When you leave our website…
This Website Privacy Statement does not extend beyond this website. When linking to other sites from this website, we recommend you read the privacy statement of that site to familiarise yourself with its privacy policy.

Contacting us about privacy
The Office of the Public Advocate
5th Floor, 436 Lonsdale Street
Melbourne Victoria 3000

Telephone:
Local call within Australia: 1300 309 337

Fax: 1300 787 510

Email: publicadvocate@justice.vic.gov.au

 

Accessibility and Validation

The website of the Office of the Public Advocate (OPA) has been developed to be as accessible to as many users as possible, including those using assistive technologies or accessibility features.

OPA is striving to comply with Level Triple-A (Priority 3) of the 'Web Content Accessibility Guidelines 1.0. (www.w3.org/TR/WCAG10/) of the W3C.

The purpose of the W3C Level Triple 'AAA' accessibility guidelines are to ensure that the largest number of people possible can access Web information.

 

Satisfying the guidelines will remove significant barriers for some people to accessing websites.