Guardianship
1806 guardianship orders, including 963 new matters.
Average time to appoint a guardian fell 5% to 47.9 days.
20% of represented persons aged under 65 were NDIS participants.
Advocacy
Short-term and individual advocacy increased 21% to 162 matters.
158 Disability Act Officer advocacy cases.
100% increase in Notices to Vacate issued under the Disability Act.
Systemic advocacy including 13 submissions, 7 speeches, 6 publications and 3 reports.
Investigations
389 investigations – an increase of 23%.
Average time to appoint an investigator decreased by 32% to 13.75 days.
203 investigations finalised; 28% resulted in VCAT applications being withdrawn or dismissed.
Medical Decisions
Between 12 March 2018 and 30 June 2018 there were 159 medical decision applications and 99 medical treatment decisions made.
Staffing
99 employees; 670 volunteers.
Advice Service
11,752 instances of advice.
33% of calls related to powers of attorney.
11% of calls related to neglect or abuse.
Community Education
138 community education presentations to 6180 people, mostly relating to new medical treatment legislation.
Communications
233,909 website users.
92,874 documents downloaded.
179,102 publications distributed
52 publications, 26 created or updated due to changes in medical treatment legislations.
16 media releases.
Volunteers
416 Community Visitors conducted 5297 visits, identifying 6228 issues and providing 9587 advocacy actions.
192 Independent Third Persons attended 2537 police interviews
Corrections Independent Support Officers attended 297 hearings in Victorian prisons.
Legal
397 cases, 242 relating to NDIS.
84 hearings.
42 external and 18 internal presentations.