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Office of the Public Advocate logo

Safeguarding the rights and interests of people with disability.

Advice Service

9am-4.45pm, Monday to Friday

1300 309 337

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Artwork titled ‘The old man and the sea’ by artist John Abela

About OPA

Since its establishment in 1986, the Victorian Office of the Public Advocate (OPA) has promoted the rights, interests and dignity of people with disability (specifically intellectual impairment, mental illness, brain injury, physical disability or dementia) living in Victoria.

The Public Advocate, OPA staff and 700 volunteers provide guardianship and advocacy services for people with disability by:
•    acting as guardian when appointed by the Victorian Civil and Administrative Tribunal (VCAT) to make decisions in the best interests of a person with disability
•    providing advice, education and information to the public, and to health, human services and legal professionals
•    undertaking research and strategic advocacy to improve laws, policies and the delivery of services that affect people with disability
•    supporting people with disability in interviews with Victoria Police, and advocating for the rights of people living in group homes, supported accommodation or receiving treatment in a mental health facility.

Annual reports

OPA-AR 2019 cover
  • OPA annual report - current
  • Community Visitor annual report - current
  • OPA annual report - prior years
  • Community Visitor annual report - prior years

Strategic plans

  • OPA Strategic Plan 2018-2022
  • Koori Inclusion Action Plan (KIAP) 2019-2022
  • Gender Equity Plan 2019-2022
  • Disability Action Plan (DAP) 2019 2022
  • LGBTIQ Inclusion Plan 2019-2022
  • Cultural Diversity Plan 2019-2022

Community Visitors

Community Visitors Poster crop

OPA's volunteer Community Visitors monitor disability support accomodation and mental health facilities in Victoria and report on any issues.

Read more about Community Visitors

More about OPA

Victoria's Public Advocate

Colleen Pearce is Victoria’s current Public Advocate and was first appointed in 2007.  She commenced her second term in 2014.

Read more about Victoria’s Public Advocate

How OPA works

OPA’s protocols and practice guidelines assist staff and volunteers in their work with people with disability and other organisations.

Read more about OPA’s protocols

Read more about OPA’s practice guidelines

 

Making a difference

Learn more about how OPA assists people with disability to live dignified, safe and independent lives.

How we protect people with a disability from abuse and neglect - Easy English

Read more about OPA’s vision

Read some of OPA's stories

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Contact us

Level 1, 204 Lygon Street
Carlton, Victoria 3053
Australia

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Phone: 1300 309 337

TTY: 1300 305 612

Fax: 1300 787 510

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The Office of the Public Advocate is located on the land of the Traditional Owners, the Wurundjeri people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.