The Office of the Public Advocate’s (OPA) vision is for a just and inclusive society that respects and promotes the dignity and human rights of all people.
Our purpose is to promote and protect the rights and interests of people with disability, and work to eliminate abuse, neglect and exploitation.
OPA strives to demonstrate these values in all our activities and relationships:
Respect: treat everyone equally and with dignity and justice, accept each person's individuality, acknowledge diversity and promote self-determination
Compassion: accept people as they are and understand, acknowledge and have empathy for their circumstances
Inclusiveness: strive to empower all people to contribute and participate
Ethical behaviour: act at all times in a principled and informed manner, treat people fairly, accept accountability and uphold justice
Independence: be free-thinking, unbiased and impartial, and challenge the status quo.
OPA delivers works towards its vision through a range of strategies and plans.
OPA Strategic Plan 2013-2016
Our strategic priorities for 2013-2016 are to lead through ideas and expertise, uphold personal and social wellbeing, value staff and volunteers, and strengthen our foundations.
OPA Disability Action Plan 2012-2015
We aim to be leaders in advocating and representing people with disability, and promoting the value of diversity in the community. Our Disability Action Plan sets the priority to deliver services that are accessible, engaging and promote the rights of people with disability.
OPA Cultural Diversity Plan 2016-2018
Our Cultural Diversity Plan outlines how we will enhance OPA’s service delivery and work environment by respecting and promoting diversity, and by meeting the cultural, religious and linguistic needs of the people we support, as well as our employees and volunteers.
OPA Koori Inclusion Action Plan 2015-2018
OPA’s Koori Inclusion Action Plan outlines the areas where action is needed to strengthen the inclusion of Koori communities and culture in our work.
Office of the Public Advocate Annual Report
OPA reports to the Victorian Parliament each year on its activities, including guardianship cases, legal work, research and strategic advocacy, community education and advice and education provision.
Community Visitors Annual Report
Volunteer Community Visitors, supported by OPA, report separately to the Victorian Parliament. Their annual report brings together the observations and advocacy work of Community Visitors and highlights issues identified during visits to group homes for people with disability, supported residential services and mental health facilities.