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Office of the Public Advocate logo

Safeguarding the rights and interests of people with disability.

Advice Service

9am-4.45pm, Monday to Friday

1300 309 337

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Vision

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The Office of the Public Advocate’s (OPA) vision is for a just and inclusive society that respects and promotes the dignity and human rights of all people.
Our purpose is to promote and protect the rights and interests of people with disability, and work to eliminate abuse, neglect and exploitation.

Values

OPA strives to demonstrate these values in all our activities and relationships:

Respect: treat everyone equally and with dignity and justice, accept each person's individuality, acknowledge diversity and promote self-determination

Compassion: accept people as they are and understand, acknowledge and have empathy for their circumstances

Inclusiveness: strive to empower all people to contribute and participate

Ethical behaviour: act at all times in a principled and informed manner, treat people fairly, accept accountability and uphold justice

Independence: be free-thinking, unbiased and impartial, and challenge the status quo.

Strategies and plans

OPA delivers works towards its vision through a range of strategies and plans including:

  • OPA Strategic Plan 2018-22
  • OPA Koori Inclusion Action Plan (KIAP) 2017-2019
  • Cultural Diversity Plan 2019-2022
  • OPA Disability Action Plan 2016-2019

All current strategies and plans are available to download from the OPA website >>

Annual reports

Office of the Public Advocate Annual Report
OPA reports to the Victorian Parliament each year on its activities, including guardianship cases, legal work, research and strategic advocacy, community education and advice and education provision.

Community Visitors Annual Report
Volunteer Community Visitors, supported by OPA, report separately to the Victorian Parliament. Their annual report brings together the observations and advocacy work of Community Visitors and highlights issues identified during visits to group homes for people with disability, supported residential services and mental health facilities.

Annual reports

OPA-AR 2019 cover
  • OPA annual report - current
  • Community Visitor annual report - current
  • OPA annual report - prior years
  • Community Visitor annual report - prior years

Strategic plans

  • OPA Strategic Plan 2018-2022
  • Koori Inclusion Action Plan (KIAP) 2019-2022
  • Gender Equity Plan 2019-2022
  • Disability Action Plan (DAP) 2019 2022
  • LGBTIQ Inclusion Plan 2019-2022
  • Cultural Diversity Plan 2019-2022
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Contact us

Level 1, 204 Lygon Street
Carlton, Victoria 3053
Australia

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Phone: 1300 309 337

TTY: 1300 305 612

Fax: 1300 787 510

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The Office of the Public Advocate is located on the land of the Traditional Owners, the Wurundjeri people of the Kulin Nations. We acknowledge their history, culture and Elders both past and present.