If you have a complaint about a service provided by OPA, you can talk with relevant OPA staff or volunteers, or request to speak with a more senior manager.
You can also lodge a complaint by completing the online complaints form. This form is also available as a downloadable PDF (below).
Before completing this form please read OPA's complaint handling procedure Information for persons wishing to make a complaint.
Office of the Public Advocate
The Office of the Public Advocate (OPA) is a human rights organisation which promotes the diversity and inclusion of all people. OPA’s vision is of a just and inclusive society that values and respects people from all walks of life and ages, and promotes a workplace culture where difference, lived experience, gender identities, sexualities, faiths, ethnicities, and abilities are respected.