We are receiving a high number of enquiries and are trying to support all during this difficult time. We will treat you with respect and courtesy and expect you to do the same. Abusive or disrespectful calls will be terminated.

Your personal and health information

The Office of the Public Advocate (OPA) is committed to protecting your personal and health information.

People with a disability have a right to privacy as do all Victorians under the Charter of Human Rights and Responsibilities 2006. Under the Charter you have a right to not have your privacy interfered with. This includes collection of personal information by public authorities. To assist in achieving this, OPA will comply with the Privacy and Data Protection Act 2014 and the Health Records Act 2001.

This document outlines how OPA handles your personal and health information. It will explain what sort of information OPA collects and why, how we use, disclose and store the information and how you can access your information.

Further information