Community Visitors Annual Report 2018-2019


This year, the findings have been drawn from 5527 visits by 424 volunteer Community Visitors across the state.

The report identifies a range of issues critical to the safety, treatment, care and human rights of Victoria’s most vulnerable citizens who, due to their disabilities, require 24-hour care in state-regulated or managed services.

These issues include a 23 per cent increase in abuse and violence, particularly resident-on-resident and patient-on-patient as well as issues relating to people failing to access or benefit from the NDIS, Community Visitors being denied access to incident reports, insufficient accommodation for people with a mental illness and fire safety in Support Residential Services.

Downloadable Resources