OPA's Advice Service is receiving a high volume of calls which may result in a delay in us returning your call. Please be patient and we will be in contact as soon as we can.

Feedback and complaints


If you have a complaint about a service provided by OPA, you can talk with relevant OPA staff or volunteers, or request to speak with a more senior manager.

Please note, OPA has Zero tolerance for abusive, aggressive or inappropriate behaviour

Please complete this form if you would like to provide feedback to the Office of the Public Advocate (OPA) or make a complaint about the actions of an OPA staff member or volunteer.

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Downloadable Resources