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OPA's Advice Service is currently operating 9am-3pm and experiencing higher than usual wait times; estimated response time is one week. For more information click here

Line of sight: Refocussing Victoria's adult safeguarding laws and practices

Each year, OPA receives more than 1100 calls from people raising concerns about neglect or abuse of people with disability. The callers are service providers, neighbours or family members who are concerned enough to contact the office for advice and, in many cases, expect that OPA or another agency will take action to address the situation. Unfortunately, this is not always possible.

This report draws on stories (which have been de-identified) that starkly illustrate the impact of the system failures on adults who are at-risk. It identifies gaps and failures in the current framework and makes seven recommendations to improve Victoria’s safeguarding laws and practices for all at-risk adults. The recommendations aim to ensure that we do not lose sight of any adult in our community who may be at risk of experiencing violence, abuse or neglect

Downloadable Resources