In 2022-2023, 384 appointed volunteer Community Visitors and their 117 trainees conducted 3793 visits at 1270 facilities where people with disability and people with mental health issues receive support.
This report is based on their inquiries and observations throughout the year as documented in their visit reports.
This year, the Community Visitors boards have again reported on the persistent abuse, neglect, and violence experienced by some of Victoria’s most at-risk citizens in settings where they should be and feel safe.
The report provides important insights into the impact of the ongoing lack of accessible and affordable housing and the problems people with disability and people with mental health issues have accessing high quality funded support.
This report also documents service provider good practice across the state in the context of continuing staffing shortages, and outlines recommendations for system reform.