OPA's regular hour-long information sessions on Wednesday are not running at the moment. Apologies for any inconvenience. For more information, click here.

OPA's Advice Service is currently operating 9am-3pm and experiencing higher than usual wait times; estimated response time is one week. For more information click here

Community Visitors

Community Visitors in the front garden of a house

Community Visitors play a vital role in safeguarding the rights and wellbeing of people with disability.

Community Visitors visit Victorian accommodation facilities for people with disability or mental illness in their local area. They monitor and report on the adequacy of the services provided and, where possible, communicate with residents or patients to ensure they are being treated with dignity and respect.

Community Visitors are Victorian Governor in Council appointees, are appointed for a three-year term, and have significant powers of entry and inspection.

They visit unannounced and write a brief report at the conclusion of the visit detailing who they have spoken to, what documents they have looked at, any issues of concern, as well as good practice they have observed.

Downloadable Resources