We are receiving a high number of enquiries and are trying to support all during this difficult time. We will treat you with respect and courtesy and expect you to do the same. Abusive or disrespectful calls will be terminated.

General enquiries

You can contact OPA by phone 1300 309 337 or by completing the form below.

OPA Advice Service operates from Monday to Friday from 9am to 4:45pm, excluding public holidays.

Changes to OPA's after-hours service for urgent guardianship matters 

From the 6 August 2021, unless it is a Saturday or Sunday morning, any callers ringing after 5.00 am will be asked to ring back after 9.00 am.

Requesting a print publication

The majority of OPA's publications are available in electronic format only. You can order a limited number of print copies of the following publications directly from Victoria Legal Aid

  • Take control of your future decision-making: an introduction

  • Supported decision-making in Victoria: an introduction

  • Guardianship and administration: an introduction

  • Abuse is not OK

Complete the form below if you require print copies of other publications.

Please note: OPA no longer produces a print version of Take Control with the forms. If you are unable to print off the forms you require from the website, please contact us.

The form is below and may take a few seconds to download.