General enquiries

You can contact OPA by phone 1300 309 337 or by completing the form below.

OPA Advice Service operates from Monday to Friday from 9am to 4:45pm, excluding public holidays.

Increased Enquiries

We are currently experiencing higher than usual wait times for enquiries to our Advice Service.

We ask that you please only leave one message as duplicate messages on the same topic lead to delays in responding to all enquiries. The usual time for calls to be responded to is within 48  hours.

We thank you for your patience as we answer enquiries as quickly as we can.

Changes to OPA's after-hours service for urgent guardianship matters 

Except on Saturday or Sunday morning, any callers ringing after 5pm will be asked to ring back after 9am.

Requesting a print publication

The majority of OPA's publications are available in electronic format only. You can order a limited number of print copies of the following publications directly from Victoria Legal Aid

• Supported decision-making in Victoria: an introduction
• Guardianship and administration: an introduction
• Abuse is not OK
• Take Control: an introduction

Complete the form below if you require print copies of other publications.

Please note: OPA no longer produces a print version of Take Control with the forms. If you are unable to print off the forms you require from the website, please contact us.

The form is below and may take a few seconds to download.