We are receiving a high number of enquiries and are trying to support all during this difficult time. We will treat you with respect and courtesy and expect you to do the same. Abusive or disrespectful calls will be terminated.

Notices issued by provider

OPA’s expectations of SDA providers in relation to residential notices

The information is a summary only. For more detailed information you may need to call OPA, Consumer Affairs Victoria, or see a lawyer.

SDA providers are required by law to notify OPA within 24 hours of giving the notice to the resident. Failure to do so may incur a penalty up to 60 penalty units (or $9,913 as at 1 July 2019).

Please send your notice to: This email address is being protected from spambots. You need JavaScript enabled to view it.


Downloadable Resources

Further information